We understand that your personal data is a trust that must be safeguarded with the utmost care. This document clearly explains how ulartot collects, uses, stores, and protects your information.
Ulartot ("we", "the company") is fully committed to protecting the privacy and personal data security of every member and visitor to our platform. This Privacy Policy is formulated in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data management.
As an online betting platform serving users in Malaysia, we understand that your trust is our most valuable asset. Every data-related decision we make always puts your interests and safety as a member first.
This policy transparently explains the types of information we collect, why we need it, how we use it, and the rights you hold regarding your personal data. If you have any questions after reading this document, our support team is available via live chat, operating 24 hours a day, seven days a week.
We collect information from you through several means when you register, use the platform, or interact with our support team. The types of data we collect are as follows:
| Data Category | Examples of Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number, passport | KYC verification, fraud prevention |
| Contact Data | Email address, phone number, residential address | Account communications, security notifications |
| Financial Data | Bank account number, bank name, transaction records | Deposit and withdrawal processing |
| Technical Data | IP address, device type, web browser, operating system | Account security, detection of unusual activity |
| Usage Data | Games played, session duration, wagering records | Responsible gaming, platform improvement |
| Document Data | Copy of identification card, utility bills, bank statements | Advanced KYC verification, AML compliance |
We only collect information that is strictly necessary for the stated purposes. No data is collected in excess of our operational and legal compliance requirements.
The information we collect is used solely for legitimate and necessary purposes in operating the ulartot platform. Below are the primary ways we use your personal data:
We do not use your data to make automated decisions that materially affect you without appropriate human review. If you do not wish to receive marketing communications, you may withdraw your consent at any time through your account settings.
Ulartot has never sold or traded your personal data. However, there are certain situations where we need to share your information with specific parties to ensure our services function properly and remain legally compliant:
All third parties with whom we share data are bound by strict confidentiality agreements and are required to uphold data protection standards equivalent to our own. We conduct regular reviews of all third-party partners to ensure ongoing compliance.
The security of your personal data is ulartot's highest technical and operational priority. We continuously invest in the latest security infrastructure to ensure your information is protected at all times.
The security measures we implement include:
The ulartot platform uses cookies and similar tracking technologies to enhance your experience and ensure the platform runs smoothly. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage or delete cookies through your web browser settings. However, disabling certain cookies may affect the functionality and user experience on the ulartot platform. Your cookie preferences will be saved for future sessions unless you clear your browser data.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding the personal data we hold about you. We fully respect these rights and make it easy for you to exercise them.
To exercise any of the above rights, please contact our support team via live chat or email. We will process your request within 30 business days and may require identity verification before the request can be fulfilled, to protect your account security.
We retain your personal data only for as long as necessary to fulfill the purpose of collection or as required by Malaysian law. Once the retention period expires, data will be securely deleted or anonymized.
| Data Type | Retention Period |
|---|---|
| Active Account Information | Throughout the active account period + 5 years after closure |
| Financial Transaction Records | Minimum 7 years (legal requirement) |
| KYC Documents | 5 years after the business relationship ends |
| Security & Technical Logs | 12 months from the date of creation |
| Support Communication Records | 3 years from the date of last interaction |
| Cookie & Analytics Data | 13 months from the date of collection |
Once the defined retention period expires, data will be securely deleted using methods that ensure the information cannot be recovered. For data in physical format, secure document destruction procedures will be applied.
The ulartot platform is exclusively for users aged 18 years and above. We do not knowingly collect or process any personal data from individuals under the age of 18.
During the registration process, we carry out age verification and identity checks. If we find that a minor's personal data has been collected inadvertently, we will take immediate action to delete that data and close the relevant account.
Parents or guardians who discover that their minor has registered on our platform are asked to contact our support team immediately. We will investigate and take appropriate action within 48 hours.
Ulartot reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal developments, or improvements in how we protect your data.
When material amendments are made, we will notify you via:
Continued use of the ulartot platform after any amendments take effect constitutes your acceptance of the updated policy. If you disagree with the changes made, you have the right to close your account before the amendment's effective date.
We recommend you review this page regularly, at least once every three months, to ensure you are always informed about how we protect and manage your personal data.
Every aspect of our platform is built with privacy at its core, not as an afterthought.
All communication between your device and ulartot servers is protected with 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia. Your data cannot be read by any party attempting to intercept the connection.
We only collect what is strictly necessary. No excess data, no unnecessary monitoring. Every piece of information collected has a clear purpose and a limited retention period, ensuring your data footprint on our platform remains as small as possible.
Only staff who genuinely require access to your personal data to carry out their duties will be granted permission. All internal access is logged, monitored, and periodically audited to prevent any misuse.
All our data management processes are designed to fully comply with Malaysia's Personal Data Protection Act 2010. We appoint a Data Protection Officer responsible for ensuring ongoing compliance and handling all privacy-related enquiries.
In the event of any security incident affecting your data, we will notify you within 72 hours as required by data protection standards. Transparency is our priority, even in difficult situations.
Our security infrastructure and data management practices are periodically audited by accredited independent security firms. Audit findings are used to identify and close any security gaps before they can be exploited.
Your data is protected, your identity is encrypted, and your privacy is respected. Join millions of members enjoying a wagering experience in a safe and responsible environment.